SHIPPING & RETURNS

Once we have received your order, it can take 3 – 7 working days to reach you. We will keep you updated as much as possible and send you a tracking number. If there are any problems, don’t hesitate to contact our support team support@jidekaofficial.com.

You can only exchange JIDEKA items bought on this site and not from any other retailer that stock JIDEKA. All return and exchange requests must be made within 7 working days of receiving the item in order for a return request to be processed. All items MUST be returned new, unworn, in their original condition, with all garment tags attached and original packaging before any returns or exchanges can be made. Customers are responsible for paying the cost of return shipping. Email support@jidekaofficial.com to request a return or exchange. Only after you receive your return approval notification via email, you may then mail or ship your package. Items must be mailed within 48 hours of receiving your return notification email. You will receive email notification once your return has been received and processed. All sale merchandise is considered FINAL SALE and there for is not returnable.